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Privacy Policy

Last Updated: 09/01/2025

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121 Payroll Services (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly and transparently. This Privacy Policy outlines how we collect, use, and protect your data in connection with the payroll outsourcing services we provide.

By using our services or accessing our website, you agree to the terms outlined in this Privacy Policy.

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1. Scope

This Privacy Policy applies to the personal data of individuals and businesses who engage our payroll outsourcing services, as well as visitors to our website. It explains how we collect, use, and safeguard your data while ensuring compliance with applicable data protection legislation, including but not limited to the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

For the purposes of data protection laws, the Data Controller is:
121 Payroll Services
Room 5, Building 940, Popjak Road, Kent Science Park, Sittingbourne, Kent, ME9 8PS
Company Number: 15128387
Contact: info@121-payroll.co.uk 

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2. Information We Collect

To provide payroll outsourcing services, we may collect the following types of information:

2.1 Personal Information (for Employees)

  • Full Name

  • Address

  • Date of Birth

  • National Insurance Number

  • Tax Codes

  • Bank Account Details

  • Employment Details (e.g., salary, benefits, leave records)

 

2.2 Business Information (for Clients)

  • Company Name

  • Business Registration Information

  • Contact Details of Authorized Personnel

 

2.3 Automatically Collected Data (Website Visitors)

  • IP addresses

  • Browser type and activity (via cookies or analytics tools, such as Google Analytics)

 

3. How We Use Your Information

We use your information to:

  • Process payroll accurately, including calculating salaries, deductions, and benefits.

  • Comply with legal obligations, such as tax reporting and National Insurance contributions.

  • Generate and deliver payroll reports to employers.

  • Communicate with you about payroll inquiries or updates.

  • Improve our services and ensure compliance with regulatory requirements.

 

4. Data Sharing

We only share your data when necessary and as outlined below:

  • With Relevant Authorities: Such as HM Revenue & Customs (HMRC) for tax and compliance purposes.

  • With Third-Party Service Providers: To support payroll processing, data hosting, and compliance (e.g., cloud storage providers, payroll software).

  • With Your Consent: Where you have explicitly authorized the disclosure of your data.

  • For Legal Obligations: If required by law, regulation, or court order.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

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5. Data Retention

We retain your personal data for as long as necessary to:

  • Fulfill the purposes for which it was collected.

  • Comply with legal or regulatory requirements (e.g., holding payroll records for 7 years as required by UK law).

After this period, your data will be securely deleted or anonymized.

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6. Data Security

We take data security seriously and implement strict measures to protect your information from unauthorized access, misuse, or loss. These measures include:

  • Encryption of sensitive data.

  • Regular security audits of our systems.

  • Restricted access to personal data to authorized personnel only.

Please note that while we strive to protect your data, no system is completely secure, and data transmission via the internet carries inherent risks.

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7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to the personal data we hold about you.

  • Correction: Request corrections to inaccurate or incomplete data.

  • Deletion: Request deletion of your data where permissible by law.

  • Restriction: Limit how we process your data.

  • Data Portability: Request a copy of your data in a machine-readable format.

To exercise any of these rights, contact us at info@121-payroll.co.uk.

 

8. Cookies and Website Usage

Our website uses cookies to enhance your browsing experience and collect anonymous usage statistics. You can manage your cookie preferences through your browser settings. See our full Cookie policy below.

We also use Google Analytics to analyse website traffic and improve functionality. This data does not identify individual users.

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9. Complaints or Queries

If you have concerns about how we handle your personal data, contact us at info@121-payroll.co.uk.

You also have the right to complain to your local Data Protection Authority and a full list can be found here;

Data protection - GOV.UK (www.gov.uk)

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10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Please review this policy regularly for updates.

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11. Law and Jurisdiction

This Privacy Policy is governed by the laws of England and Wales. Any disputes arising from this policy will be subject to the non-exclusive jurisdiction of the English courts.

Cookies Policy

Last updated 9th January, 2025

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This Cookie Policy explains how 121 Payroll Services Ltd ("Company," "we," "us," and "our") uses cookies and similar technologies to recognize you when you visit our website at https://www.121-payroll.com ("Website"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

 

In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.

 

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

 

Cookies set by the website owner (in this case, 121 Recruitment Services Ltd) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

 

Why do we use cookies?

We use first- and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Website for advertising, analytics, and other purposes. This is described in more detail below.

 

How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.

 

The Cookie Consent Manager can be found in the notification banner and on our Website. If you choose to reject cookies, you may still use our Website though your access to some functionality and areas of our Website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies.

 

The specific types of first- and third-party cookies served through our Website and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):

Essential website cookies:

These cookies are strictly necessary to provide you with services available through our Website and to use some of its features, such as access to secure areas.

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Name: hs

Purpose: Used for security reasons

Provider: .www.121-payroll.com

Service: Wix View Service Privacy Policy

Type: server_cookie

Expires in: session

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Name: svSession

Purpose: Used in connection with user login

Provider: .www.121-payroll.com

Service: Wix View Service Privacy Policy

Type: server_cookie

Expires in: 1 year 11 months 29 days


Performance and functionality cookies:

These cookies are used to enhance the performance and functionality of our Website but are non-essential to their use. However, without these cookies, certain functionality (like videos) may become unavailable.

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Name: XSRF-TOKEN

Purpose: This cookie is written to help with site security in preventing Cross-Site Request Forgery attacks.

Provider: .engage.wixapps.net

Service: Advertiser's website domain View Service Privacy Policy

Type: server_cookie

Expires in: session

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Name: fedops.logger.defaultOverrides

Purpose: Used for stability/effectiveness measurement

Provider: engage.wixapps.net

Service: Wix View Service Privacy Policy

Type: server_cookie

Expires in: 1 minute

 

Name: XSRF-TOKEN

Purpose: This cookie is written to help with site security in preventing Cross-Site Request Forgery attacks.

Provider: .wix.com

Service: Advertiser's website domain View Service Privacy Policy

Type: server_cookie

Expires in: session

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Name: XSRF-TOKEN

Purpose: This cookie is written to help with site security in preventing Cross-Site Request Forgery attacks.

Provider: .www.121-payroll.com

Service: Advertiser's website domain View Service Privacy Policy

Type: server_cookie

Expires in: session

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Name: fedops.logger.sessionId

Purpose: Used for stability/effectiveness measurement

Provider: www.121-payroll.com

Service: Wix View Service Privacy Policy

Type: html_local_storage

Expires in: persistent


Analytics and customization cookies:

These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are, or to help us customize our Website for you.

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Name: s7

Purpose: Gather data regarding site usage and user behavior on the website.

Provider: www.121-payroll.com

Service: Adobe Analytics

Type: server_cookie

Expires in: less than 1 minute


Unclassified cookies:

These are cookies that have not yet been categorized. We are in the process of classifying these cookies with the help of their providers.

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Name: _wixAB3|16915e2b-100e-4c63-abf7-cf4051bd70a9

Provider: .wix.com

Type: server_cookie

Expires in: 1 hour

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How can I control cookies on my browser?

As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser's help menu for more information. The following is information about how to manage cookies on the most popular browsers:

In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit:

 

What about other tracking technologies, like web beacons?

Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enables us to recognize when someone has visited our Website or opened an email including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of email marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

 

Do you use Flash cookies or Local Shared Objects?

Websites may also use so-called "Flash Cookies" (also known as Local Shared Objects or "LSOs") to, among other things, collect and store information about your use of our services, fraud prevention, and for other site operations.

 

If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the Website Storage Settings Panel. You can also control Flash Cookies by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash Cookies (referred to "information" on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash Cookies that are not being delivered by the operator of the page you are on at the time).

 

Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our services or online content.

 

Do you serve targeted advertising?

Third parties may serve cookies on your computer or mobile device to serve advertising through our Website. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. They can accomplish this by using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details, or other details that directly identify you unless you choose to provide these.

 

How often will you update this Cookie Policy?

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

 

The date at the top of this Cookie Policy indicates when it was last updated.

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Where can I get further information?

If you have any questions about our use of cookies or other technologies, please email us at info@121-payroll.co.uk or by post to:

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121 Payroll Services Ltd

Room 5

B940 Innovation Building

Kent Science Park

Sittingbourne

ME9 8PS

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